We ship via Federal Express (FedEx) to the contiguous United States. For shipping to Alaska or Hawaii, please call to order or for a shipping quote at (602) 903-6345.
The FedEx Ground Service map notes the number of ship days expected based upon region. Please note the number of days does not include the day shipped. So, for example, if we ship from our store to most cities in California on a Monday, it will arrive on Wednesday. The number of days in transit begins the day following the day the package is shipped. These days do not include Saturdays and Sundays for Business Ground delivery nor Sundays and Mondays for FedEx Home Delivery.
FedEx shipment options are noted below. However, since their deliveries may be affected by the weather, labor shortages, or other conditions beyond their control, they cannot guarantee delivery dates. Therefore, My Popcorn Kitchen cannot guarantee delivery dates.
Our boxes are sent Monday through Friday via Federal Express (FedEx). Individual orders typically ship the same day if received by 3 pm Arizona time. During the month of December, for multiple orders including tin orders, your order will ship within 2-5 business days depending on the number of gifts or tins ordered. We will contact you with the anticipated ship date. Please note Arizona does not observe daylight savings time. In the summer, we are on Pacific Time. In the winter, we are on Mountain Time.
Once our popcorn has shipped it cannot be returned or exchanged.
“Business day” means Monday through Friday except for the following holidays:
New Year’s Day
Ground Shipping Options
FedEx Business and FedEx Home Delivery normally take 1 to 5 business days (excluding Holidays). Please refer to the map above. Please note that FedEx cannot guarantee these delivery dates. Therefore My Popcorn Kitchen cannot guarantee delivery dates. Once orders are tendered to FedEx, My Popcorn Kitchen has no control over the delivery of the order.
- FedEx Business delivery days are Monday through Friday.
- FedEx Home delivery days are Tuesday through Saturday.
Express Shipping Options
FedEx Express Saver
With this option your package will be delivered by 4:30 p.m. in 3 business days to most areas, by 8 p.m. to residences if your order is placed before 3 p.m. Arizona Time (excluding holidays – see above list). FedEx accepts these shipments Monday – Friday.
Second Day Air Delivery
With this option your package will be delivered by 4:30 p.m. in 2 business days to most areas, by 8 p.m. to residences if your order is placed before 3 p.m. Arizona Time (excluding holidays – see above list). FedEx accepts these shipments Monday – Friday.
With this option, your package will be delivered by 3 p.m. the next business day to most addresses and by 8 p.m. to residences if your order is placed before 3 p.m. Arizona time (excluding holidays – see above list). FedEx accepts these shipments Monday – Saturday.
You will be notified by FedEx in an email when the shipment has been entered into their system. You will receive a second email from FedEx noting the date and time the package is delivered. Please check your spam folder if you do not see these notifications in your in-box.
All packages are sent “no signature required.” However, you will be notified by FedEx in an email the date and time the package is delivered.
Oversized/overweight packages may incur additional shipping charges and/or require packing in more than one box. Should this apply to your order our staff will call you.
FedEx Terms and Conditions
Packages cannot be delivered to P.O. boxes or P.O. box ZIP codes.
Shipping address must include the complete street address and ZIP code of the recipient.
If FedEx first delivery attempt of a shipment to a commercial/business address is unsuccessful, they may make two additional attempts on the following two consecutive business days. If a package still cannot be delivered, they may hold it for two additional business days and may research its status with the sender, recipient, or both, and receive further instruction. After that time, they will return it to the sender as undeliverable.
Shipments to hotels, hospitals, government offices or installations, university campuses, or other facilities that utilize a mailroom or other central receiving area will be delivered to the central receiving area.
Damages: Please note all signs of visible damage upon receipt of all boxes. Inspect contents. Failure to do so will result in denial of a claim. The deadline for filing a claim varies with the type of service (Business Ground Delivery; Home Delivery; Express shipments). Please read the complete FedEx Terms and Conditions here.